Why we provide the best home care in Thanet

Looking for the right home care provider for you or your loved one can be overwhelming. Our smooth, simple and no-pressure service makes making that choice about companion care, a little easier.

We aim to empower people, which means that you or your relative can have care at home, whilst maintaining independence and dignity. Elite At Home do this by offering comprehensive services that cater to people's diverse home care needs.

Families can also rest assured that their loved ones are in caring hands with our supportive living home care, letting them focus on daily responsibilities while benefiting from a cost-effective and holistic care solution. Elite at Home is dedicated to providing high quality domiciliary care that will make a profound difference to people's lives.

Our domiciliary home care services

Begin your home carejourney

Our great value home care services are well-suited for anyone seeking domiciliary care in the South East Kent area.

Contact us to discuss your
home care needs and learn more about the caring and professional services we offer.

Care Match UK customer testimonials

Christina Loizou
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The staff at Elite Home care are very professional, kind and thoughtful towards clients. Elite staff are very warm, friendly.The staff at Elite Home care are very professional, kind and thoughtful towards clients. Elite staff are very warm, friendly.
Daughter of client
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I have had a really good experience with the Care Provider, the office staff were kind, caring and obliging, nothing was too much of a problem. The Care provider kept me informed of all developments with my mother's care. They offered support for me which was very much appreciated and advised me of others services that I might find useful too. When I visit the Care Providers office, they are very warm and welcoming. The carers were really brilliant they were so kind and caring towards my mother and gave her as many drinks and snacks as she wanted and made her comfortable. The carers were well matched to us and our needs, they were very kind and friendly, interesting to talk to.
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Our vision and values

At Elite at Home, our vision is to provide exceptional home care services to our clients, professionally and compassionately. With Elite at Home, we can guarantee that we will deliver your domiciliary care with the following approach:

Professionalism:
Providing a well-trained, highly skilled, and compassionate home care workforce. 100%
Reflective:
To continuously review our domiciliary care service and recognise the need for improvement 100%
Respect:
Ensuring everyone is treated with respect, dignity, and equality during all contact with the Elite home care team. 100%
Compassionate:
To deliver care with kindness and compassion, customised to their wishes. 100%
Candour:
Ensure our service is always open, transparent, and honest. 100%

Professionalism:
Deploying a well-trained, highly skilled, and compassionate workforce.​

Reflective:​
To continuously review the service that is being provided and recognise the need for improvement​.

Respect:
Ensuring everyone is treated with respect, dignity, and equality during all contact with the Elite team.​

Compassionate:​
To deliver care with kindness, and compassion, and customise to their wishes.​

Candour:
​Ensure our service is always open, transparent, and honest.​

Our aims and objectives

Deliver high-quality home care services in line with low to complex service user needs

Deliver uninterrupted and consistent home care services to people using Elite at Home.

Earn a reputation as a quality home care provider, where people are at the centre of the business.

Deploy a highly skilled, well-trained and fully supported workforce who compassionately deliver quality domiciliary care in line with care plans.

Provide a service that underpins core principles of dignity, equality and diversity to ensure that all people using our service are treated with respect but also recognised as individuals.

Effectively manage the business operations to ensure that the service is delivered sustainably and is considered value for money to people using the service.

Continuously challenge the domiciliary services that are being delivered for areas of shortfalls and/or improvement.

Ensure quality assurance and people's views of the service are encouraged to shape the direction of the home care delivery and business.

Work closely with our sister company, Care Match UK to support staffing and training.

How are we regulated?

Home care services in the UK are rigorously regulated by the Care Quality Commission (CQC). The CQC ensures that providers meet high standards of safety, quality, and effectiveness, offering peace of mind to clients and their families.

Our office opening hours are:

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

We understand that it's not always possible to contact us during normal business hours to begin your home care journey, which is why we encourage you to give us a call anytime. Our team is on hand 24/7 to answer any questions and offer any support you may require.

Prefer to speak in person? We can arrange for one of our lovely team members to visit you to talk about your requirements, at a time that is convenient for you. You can also make an appointment and visit us at our warm and friendly head office in Margate.

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